Refund policy

Return & Refund Policy – All Sales Final

At MadeByRonak, we take pride in handcrafting unique, one-of-a-kind rugs with love and care. Because every piece is made especially for you, all sales are final.

Please read carefully before purchasing:

• Due to the handcrafted nature of our products, we do not accept returns or exchanges.

• Refunds are not available under any circumstances.

• We encourage customers to carefully review product details, dimensions, and images before placing an order.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order at mistryronak2014@gmail.com with a photo of the issue. We will assess the situation and, in some cases, may offer a replacement at our discretion.

Questions Before You Buy
If you have any doubts or questions about a product, feel free to reach out before making a purchase. We’re happy to help you choose the perfect rug for your space.

Thank you for supporting small business and understanding the nature of handcrafted products. Every purchase helps keep our craft alive!